Customer Care
Frequently Asked Questions
Everything you need to know about purchasing, authenticity, shipping and our services. If you need further assistance, our Customer Care team is always happy to help.
If you have any questions, our Customer Care team is happy to assist you.
Contact us via WhatsApp or email:
+31 (0)6 20 33 75 83
hello@thdvintage.com
Every item at THD Vintage is carefully inspected before being offered for sale.
We guarantee the authenticity of every piece in our collection. Each item is selected based on quality, condition and timeless value.
Original accessories, certificates and packaging are included whenever available.
Each vintage item has been carefully reviewed and described with attention to detail.
Any signs of wear, imperfections or unique characteristics are clearly mentioned in the product description and images.
These details add to the character and history of every luxury piece.
Every order is carefully packed and shipped with additional insurance for your peace of mind.
We primarily ship with PostNL and UPS.
We want you to be completely satisfied with your purchase.
Returns are accepted according to our return policy. Items must be returned in the same condition as received.
View return policyWe offer secure payment methods including:
- Bank transfer (free of charge)
- iDEAL (free of charge)
- Bancontact (free of charge)
- Sofort (1%)
- Visa (2,9%)
- Mastercard (2,9%)
- American Express (2,9%)